Portal Home > Knowledgebase > Installation > White screen after install
After installation of the plugin, some server settings will prevent the common.php file from being written to which will result in a white screen after the plugin is activated.
To fix this in most instances you will want to follow these steps.
Although most servers are setup to have folders write-able when they are CHMOD to 755, yours apparently requires 777.
Step 1
With your FTP or SSH Shell Program, select the following folders and CHMOD them to 777
/wp-content/plugins/wp-realty/include/
/wp-content/plugins/wp-realty/images/
/wp-content/plugins/wp-realty/images/listing_photos/
/wp-content/plugins/wp-realty/images/user_photos/
/wp-content/plugins/wp-realty/images/vtour_photos/
/wp-content/plugins/wp-realty/files/listings/
/wp-content/plugins/wp-realty/files/users/Step 2
Set the permission for the common.dist.php file to CHMOD 777
/wp-content/plugins/wp-realty/include/common.dist.php
Step 3
Once you activate the plugin and you verify that it is working, go back into the includes folder and set the common.php file to CHMOD 444
/wp-content/plugins/wp-realty/include/common.phpAlthough you could leave this as CHMOD 644, our experience is that it should be 444 especially if you are using the remote image feature in the plugin.
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